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Harvard Collection Services Collection Agency | Complaints, Contact Phone Number




Harvard Collection Services


4839 N. Elston Ave
Chicago IL 60630
(773) 283-7500
http://www.harvardcollect.com/




Additional Known Phone Numbers:
773-283-7500



Lori T. Gant8/22/10
I had a debt in collection with their office. (I am not disputing the validity of the debt; it was mine.) I contacted their offices regarding the debt. It took me 4 calls to finally reach someone who would tell me where to send my payment. (funny, I thought they WANTED to collect) My debt was for a total of $67.00 for an old ComEd bill. I mailed my payment (certified return receipt) and included a letter asking them to report my account paid to all 3 credit bureaus and mail me a receipt for my payment in the self addressed stamped envelope I provided. I've not received a receipt and they haven't reported anything. I have called them every other day since my check has cleared my bank and get the same response: "It takes 30-90 days to report to the credit bureau. It takes 30 days for a letter of payment." (it takes 30 days to print a receipt??!!)Then they put me through to a voicemail (again) which they never respond to. I reviewed the law-they are required to report it "promptly"



A. Philips9/7/10
I've been hearing news lately about the Harvard Collection Services saying that they were sending messages to wrong addresses. I got the information corrected and paid for the bills. I asked one of them to send me receipt showing the payment I've just made but she didn't. She just told me that she can't provide the receipt and use the bank account as a proof of my payment. She also told me that they were done with me and that there is nothing else they can do for me. Now I don't know if they really pay my bills or what. I hope so.



Jeff C5/15/11
I spoke to an agent at HCS i dont recall his name. my point is I owed taxes to the state, he was very friendly, I paid off my bill and mailed me a receipt within 2 weels or so.



MJ5/29/11
I had an old sprint account placed in collections with Harvard, it took me a while to get to a representative, overall they verify your information, give you what is called "mini miranda rights" in other words they let you know ahead of time that they are calling for, to let you know you have a debt, to make a small story short I was mad I was reported to collections from my old phone carrier without them letting me know, I paid the bill checked my credit like a year later and had no issues. The represntatives are like robots over there! Overall no complaints though...



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